Returns & Exchanges
Due to the perishable nature of our high-quality olive oils, we cannot accept returns once a bottle has been opened, but we are committed to making it right if your order arrives damaged or incorrect.
Inspect Your Squeeze
As soon as your Graza arrives, check the packaging for any leaks or damage that may have occurred during transit.
Contact Our Team
If there is an issue with your order, email us at [email protected] within 14 days of delivery with your order number and a photo of the product.
Verification Process
Our team will review your request and, if approved, will initiate a replacement or a full refund to your original payment method.
Recycle the Rest
There is no need to mail back damaged olive oil; simply recycle the plastic squeeze bottle according to your local guidelines.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing